The regulations of the Republic of Latvia determines that the owner of the Internet shop must specify the terms of delivery and returnance of the goods, as well as the right of withdrawal. Such a regulation is called a distance contract (Regulations by the Cabinet of Ministers).

Distance contract

Seller of the goods offered in this Internet store, on the one hand, hereinafter referred to as the Seller, and the person who makes the order, hereinafter referred to as the Buyer, on the other hand, concludes the following Agreement:

The Seller undertakes to sell and deliver the Goods to the Buyer, in accordance with the Buyer's order.

Delivery and payment regulation

The buyer orders the goods through this website, indicating the type and quantity of the goods to be ordered. The buyer has an opportunity to pay for the product by paying the invoice prepared by the seller and sent to the Buyer by e-mail or in cash upon recieving the goods. (The invoice is prepared electronically and is valid without signatures.)

The seller ships out the goods within 1-4 business days from the moment of recieving the payment for the item / the ordered order if the payment is indicated in cash, by matching the delivery times with the Buyer.

Rights of Withdrawal

The Buyer has the right to cancel the Goods within 14 calendar days from the moment of reciveing the Goods and by sending the Seller a letter of refusal. The Seller sends the letter of withdrawal to the Buyers by e-mail by the request of the Buyer.

The buyer is obliged to return the goods to the Seller within 7 days after sending the refusal letter. All expenses incurred in connection with the return of the goods to the Seller shall be paid by the Buyer.

The buyer can not exercise the right of withdrawal if:

  • Ordered items can not be returned because of their nature, they are perishable or can be quickly used;
  • Ordered items are made for the Buyer by an individual order.

Section 12, Paragraph six of the Law on Consumer Protection of the Republic of Latvia states that "the consumer is responsible for preserving the quality and safety of the product during the term of exercise of the right of withdrawal". The Seller reserves the right to refuse to use the right of withdrawal or to compensate the Buyer if the product is damaged, during the period of use, carelessly handling the product or failing to observe the instructions, if the original packaging of the product is lost or if its packaging is seriously damaged.

Data Processing

By entering the necessary information upon making an order, the Buyer confirms that he has read and agrees that the data provided by him is used to enable the Seller to accept the Buyer's order and to deliver the goods in accordance with the requirements of the Republic of Latvia. By entering information, the Buyer agrees that the notices related to the processing of the Buyer's order will be sent to him by the indicated e-mail.

To contact us, feel free to write to our e-mail [email protected] or on the Facebook page "Jūsu veselībai" or on our website in the contact section. Or call us by our contact phone number - +371 27717780.

Phone No.: +371 27717780
Working Hours: Mo.-Fri.: 09.00 - 17.00 (by UTC/GMT time)
Adress: Ogre, Brīvības Street 38, LV-5001, Latvia
E-mail: [email protected]

All rights reserved. Internet shop
All prices are in Euro with VAT - 21%